OG
Onyx G
1 reviews | Active since Nov 2012
29 Sept 2015, 10:58
Pointless filling out finance forms
app**** for finance for some items at Rochester Stoneridge 2 weeks ago, filled out a million pages, clerk mentioned it would take 3 days, which landed up to be 7 days, finally got a phone call today... not to ask me about finance options but to \re-confirm"every detail on my application... what is the point of filling a form out and signing it when you get asked twice"
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Rochester Home Decor's replyOfficial
29 Sept 2015, 11:07Hello onyxgouws,
Thank you for bringing your complaint to our attention.
We are currently investigating the matter with the finance department, in order to establish what the cause of delay is. You will be contacted shortly to advise on the way forward.
We apologise for any inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
We are currently investigating the matter with the finance department, in order to establish what the cause of delay is. You will be contacted shortly to advise on the way forward.
We apologise for any inconvenience caused.
Kind regards
Rochester management
Rochester Home Decor's reply29 Sept 2015, 11:07
Official
Hello onyxgouws,
Thank you for bringing your complaint to our attention.
We are currently investigating the matter with the finance department, in order to establish what the cause of delay is. You will be contacted shortly to advise on the way forward.
We apologise for any inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
We are currently investigating the matter with the finance department, in order to establish what the cause of delay is. You will be contacted shortly to advise on the way forward.
We apologise for any inconvenience caused.
Kind regards
Rochester management