1 reviews | Active since Apr 2017
Pathetic Service - Non delivery of goods
<p>Pathetic Service. I purchased a June daybed on 13 March 2017. I was told the Matrass toper will be a separate delivery and will be delivered within 3 weeks.</p> <p>After continuously phoning the Centurion Lake Rochester store – I was told on Friday 7 April that the Mattress Topper can only be delivered after 17 April 2017 due to a ‘System Issue’.</p> <p>I really wish I had taken my hard-earned money to a store that match their service with the high price of their furniture.</p>
Thank you for bringing this to our attention.
We apologise for the service received, please be advised we have directed this query to the regional who will be in contact with you.
Kind Regards
Rochester Management
Thank you for bringing this to our attention.
We apologise for the service received, please be advised we have directed this query to the regional who will be in contact with you.
Kind Regards
Rochester Management
And yet, no feedback as to when I will get the rest of my goods.
And yet, no feedback as to when I will get the rest of my goods.
Why am I not surprised that I have not received any call/followup on my delivery before we head into a long weekend. Heading for week 5 now waiting for my 'within 3 weeks delivery - pity you are not so shy taking my ****** money.
Why am I not surprised that I have not received any call/followup on my delivery before we head into a long weekend. Heading for week 5 now waiting for my 'within 3 weeks delivery - pity you are not so shy taking my ****** money.