1 reviews | Active since Jul 2014
Out of stock & beyond delivery time
On the 24th of January, I purchased 2 beds. At the given time the store was out of stock and the manager assured me that beds are booked against the store twice a week and that I will have my beds delivered within 2 weeks. I have been calling in ever since with un kept promises.I called in again on 05/02/2016 and the manager said that my bed will be scheduled for delivery on 08/02/2016. To date still no delivery received. I called this morning (09/02/2016) and I am now told that there is a problem with the Supplier and the beds will only be delivered to Jet Park on 19/02/2016 and I will only receive my delivery a day or tow later from then.<br> I cannot wait this long and delivery time is now overdue. This is unacceptable customer service. Awaiting soonest response.
Thank you so much for making your purchase with Rochester, We have resolved the receiving with the supplier and the items are ready to be delivered to you.
The sales person will be in contact to arrange a delivery date for you soon.
Kind regards
Rochester management
Thank you so much for making your purchase with Rochester, We have resolved the receiving with the supplier and the items are ready to be delivered to you.
The sales person will be in contact to arrange a delivery date for you soon.
Kind regards
Rochester management
