mC
morgan C

1 reviews | Active since Aug 2016

29 Aug 2016, 13:43

No Service on new purhcases

<p>i purchased a few item last year and one of those items, a bed, was not set up fully and correctly. I have attended the stoneridge store approximatley 10 time during this period with the same complaint and got no joy.</p> <p> </p> <p>The website has no conclusive contact details to follow up.</p>

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply31 Aug 2016, 09:00
Official

Thank you for bringing your complaint to our attention.

We have attempted contacting you last week to make arrangements to no avail. The customer service agent will be in contact with you shortly to make new arrangements.

We apologise for the inconvenience caused.

Kind regards

Rochester managment