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Sharon S

1 reviews | Active since Aug 2016

01 Sept 2016, 11:41

No Feedback/answer

<p>Again, no feedback or even an answer from the so-called Rochester customer services. I was promised last week that cushions will take a week to be sorted out - no feedback.</p> <p>And they are also not answering their phone</p>

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply01 Sept 2016, 11:47
Official

Thank you for bringing your complaint to our attention.

The customer service agent will be in contact with you shortly to make delivery arrangements, as the cushions are currently being masterguarded.

We apologise for the inconvenience caused.

Kind regards

Rochester management

Best regards,