No delivery of sofas

<p>I bought sofas at Rochester New Market in Alberton, Johannesburg on 22 October 2016. Till today i have not received them even though i was informed that by end November i would have them.</p> <p> </p> <p>My husband and i recently bought a house which we moved into in November 2016 and had hope and were promised that we would recieve the sofas way before christmas. i wish to advise that we had an empty lounge and had to sit on the floor on our first christmas in our new home, we could not even invite family over because of the emabrassment.</p> <p> </p> <p>I am so disappointed by the lack of service from the store. I still have not recieved the sofas till today and when i enquired at the store i was told that the sales person who assisted me has since left and gone to another branch hence there were no follow ups to inform me that i will not be recieving my sofas.</p> <p> </p> <p>We are still sitting on the floor and have been told that we might get the sofas early March 2017 which would be 4 months now. I strongly believe that the management of Rochester needs to do something aboout this as this does not show good customer service at all.</p> <p> </p> <p>Someone form Rochester please get back to me or please could i have my money back so that i could approcah another store as i cannot wait until March 2017 to have sofas in my house.</p>