1 reviews | Active since Feb 2020
No delivery
I am truly frustrated and dissapointed with the non-existing customer services received from Rochester on-line order placed and paid for 21.12.19
Knight 3 PCE Bedroom Suite Cordoba Dressing Table with Mirror, Dark Brown.
They have phone numourse times , to confirm delivery. I have to date not received delivery of my order placed and paid for on-line 21.12.19
Rochesters delivery terms indicated are between 3 to 7 days, this indicated on the order and payment confirmation received and confirmed on the online reply i teceived from Rochester 21.12.19
It is now the 04.02.20, over a month later and no delivery, no reply on my varioue e-mails sent to Rochester customer services centre.
When tracking my order online, it simply says there is no tracking available.
I have been in contact on numerous occasions both telephonically and via e-mail to their customer service centre.
Thank You,
Danielle
