No Delivery

We order two Motorised recliner Chairs. The sale was confirmed after Rochester promise delivery the first week of May. We spend 3 hours at the showroom at the Rand Show to finalise this deal. Darian Simons as well as the floor manager confirmed the delivery date after phoning Cape Town. The full amount was paid the same day to ensure that they place the order timously. Darian Simons confirmed that the payment was received and that they placed the order. The order is for my parents which are both sick and the chairs are really needed, we have explained the urgency to both the gentleman. A note was also made on the order: \Spoke to EB goods to be ready end of April". We struggle now for a week to get any response from Rochester. We made numerous phone calls and left messages"