RS
Ros S
1 reviews | Active since Mar 2009
11 May 2015, 12:03
NEW LEATHER LOUNGE SUITE REPAIR
On the 18th April 2015 I took delivery of 2 x 2 seater couches. The one couch which is a recliner needs re-alignment. I reported this to Jonathan who is the manager and he said he would get back to me. That was a week ago and I have heard nothing. I am disappointed with this bad service after having paid cash for my purchase. They promised to send a technician to my house to repair the problem some weeks ago. I await your reply.
Helpful (0)
Replies (1)0
Replies (1)
Rochester Home Decor's replyOfficial
11 May 2015, 15:33Hello Ros1,
We unfortunately did not receive your service request from at the Service centre and will be in contact shortly to assist with your complaint.
Kind regards
Rochester management
We unfortunately did not receive your service request from at the Service centre and will be in contact shortly to assist with your complaint.
Kind regards
Rochester management
Rochester Home Decor's reply11 May 2015, 15:33
Official
Hello Ros1,
We unfortunately did not receive your service request from at the Service centre and will be in contact shortly to assist with your complaint.
Kind regards
Rochester management
We unfortunately did not receive your service request from at the Service centre and will be in contact shortly to assist with your complaint.
Kind regards
Rochester management