Masterguard on sofa

<p>Early February 2016, we bought a couch at Rochester Woodmead. We organised and paid that they should put a masterguard before delivery. The sales guy, Lloyd Sibanda promised us heaven and earth at sale. However, after much correspondence and until now, the sofa still does not have masterguard.</p> <p> </p> <p>Furthermore, it was organised for the sofa to be delivered to Rochester Kolonade Retail Park, so that I pick it from there. However, after hiring my transport to collect the sofa, we were told that LLOYD did not organise to deliver the sofa, and our transport money was wasted.</p> <p>I am totally disgusted with the service from Lloyd and Rochester. To this day, Lloyd has kept quiet, while we paid for service not received. </p> <p> </p> <p>Selebogo </p>