1 reviews | Active since Jun 2015
Lugano Cloud Daybed
I bought a few items from Rochester Randburg on 15/072015 and paid cash.<br> I was helped by a guy by the name of Mike. I requested for the delivery of all my itemd to be done on Sat the 25/07/2015. I called on friday the 24th to confiem the delivery time and asked Mike to arrange for my delivery to take place before 13:00 and he promisec that he will make all the necessary arrangements. I waitec and waited and at about 13:45 I called the branch to speak to the branch manager and the guy who called himself the manager made an excuss about the loadshedding which I aske him as to what does loadshedding have anything to do with the late delivery, and he could not respond... I waited and waited and eventually my goods were delivered at at about 15
Thank you for bringing this complaint to our attention.
We value your business and we are currently looking into resolving your complaint.
The service agent for this branch will be in contact shortly.
Kind regards
Rochester management
Thank you for bringing this complaint to our attention.
We value your business and we are currently looking into resolving your complaint.
The service agent for this branch will be in contact shortly.
Kind regards
Rochester management
