1 reviews | Active since Jun 2015
Lets make Rochester's customer exploitation public
This is my third post on this matter which has still not been addressed by Rochester, please refer to my prior posts for detail.<br> <br> Despite being labelled a 'Company who responds', I haven't even received a courtesy call from Rochester since my previous post, and as such, will now proceed as promised. Today I will begin proceedings with the National Consumer Commission, and will also begin contacting the press. I will endeavour to make Rochester's breach of contract and abuse of power over consumers as public as necessary to ensure that you are financially, and publicly, brought to task. <br> <br> If any other customers of Rochester have encountered similar issues with faulty goods, poor service and an arrogant unhelpful attitude, please contact me on [Email Removed] and I will ensure that your issues receive the public attention they deserve from this point onwards.
We sincerely apologise, we take customer complaints very seriously.
We have been advised that the customer service manager has been in contact and is assisting with your complaint.
Kind regards
Rochester management
We sincerely apologise, we take customer complaints very seriously.
We have been advised that the customer service manager has been in contact and is assisting with your complaint.
Kind regards
Rochester management
