CV
Carol V

1 reviews | Active since Mar 2014

28 Feb 2016, 09:27

Impressed with service

Fiona was very helpful while we were in store and explained that as the bed that we wanted was a very popular special offer we might have to wait 2 weeks for delivery. We were pleasantly surprised to receive a call from her 3 days later to say that they had received stock and we got our lovely new bed delivered 2 days later as promised. Delivery staff (Tumi) were also very professional and helpful. Thank you. Not often that you get good service these days.

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply29 Feb 2016, 10:29
Official
Hello Casmom,

Thank you very much for taking the time to share your experience, we value you as our customer and will always strive to provide only the exceptional.

Kind regards

Rochester management