Horrible customer service

Rochester mall of africa horrible service. The ladies working there are horrible. One as i entered greeting and talking with her, left me talking alone to greet another customer leaving me there witj my questions. Second came, didnt even knw size of the couches and was just following me with no info to any of my questions. The last one was even worse. She seems she was watching a moving on her phone, while talking to me her movie was playing and soo loud on the phone. I asked questions abt couches and indicated I dont like particular softness she laughed forcing me what she things I need. I havr a layby with them and when I asked abt it indicating I dont wana continue witj them she said "do whatever u want" I walked out that nonsense place coz it was horrible.