MG
Michell G

1 reviews | Active since Feb 2012

22 Nov 2016, 12:05

Great service by Rochester sales & delivery personnel

<p>We went shopping for a lounge suite on Sunday, 20 November 2016 at many furniture stores in Centurion. However, the best service we received was at Rochester Centurion Mall. Our sales person, McCarthy, offered us coffee while we decided which lounge suite to purchase. We then got our delivery only 2 days later, and again were impressed by the courteous, professional and frienly delivery personnel. Ruben and Pumlani sent an SMS before alerting us that delivery would come today, they then phoned to confirm if the time would be suitable. They assembled the couch, cleaned up all packaging materials and were professional, efficient and friendly throughout.</p>

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply22 Nov 2016, 12:28
Official

Thank you for sharing your positive experience with us.

It always gives us great pleasure to hear that the employees of Rochester are living up to the standards that we continuously strive to provide. We will be sure to relay your message to McCarthy, Reuben and Phumlani as well as their managers.

Kind regards

Rochester management