Frustrating online order

covid 19 is a pandemic and it affects everyone however it is not an excuse for Rochester to neglect its customers. I have bought dining room suite and duly paid for by 15th June 2020. I have not received my order despite countless emails and telephone calls, I am still to receive reasons for the delay. It is emotionally frustrating. I am not requesting refund however want what is due to me. I will wait for them to deliver even if it's in 2025.