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Phela M

1 reviews | Active since Mar 2014

21 Oct 2015, 17:32

False advertising

I called about a special I saw on the website and the person couldn't explain what was happening and why I couldn't purchase it online as it had a discount, which turned out not to be a discount. The manager didn't know how to navigate the system but at least he took the time to listen to me and the. Pitch for another product which was still dumb especially since it was my my airtime that I called with.<br> I wouldn't recommend Rochester to anyone as they seem very unreliable.

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply22 Oct 2015, 14:32
Official
Hello pmphela,

We are sorry to hear of your dissatisfaction, we will address the matter with the relevant store. Please take note that we do have an online purchasing facility and a consultant that can assist you with any purchase you wish to make via the web.

Kind regards

Rochester management