AS
Anne-Marie Smit

1 reviews | Active since Jun 2019

18 Jul 2019, 18:45

Extremely bad service from Rochester continues ...

They came to fetch the couch that I bought at Rochester after almost 6 month struggle. But now it seems if they will never manage to get it back to me .

They phoned me on the 4th of July 2019, delivery was schedule for Monday the 8th.

I took a day’s leave to be home to receive the couch. NO DELIVERY- NO COUCH.

They phoned me on Wednesday (10th) to ask if they can deliver the couch on Thursday the 11th. I said yes. NO DELIVERY- NO COUCH.

They phoned Monday (15th) to ask to deliver on Tuesday 16th. NO DELIVERY- NO COUCH.

They phoned Wednesday (17th)to ask to deliver on Thursday 18th. NO DELIVERY- NO COUCH.

CONTINUATION of extremely bad service. Bad service = Rochester.

Now that Rochester has their money, service to clients are non existing!

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