DONT BUY AT ROCHESTER POOR QUALITY BAD CUSTOMER SERVICE

Don't buy in this shop, 0 customer service, rude consultants that do not understand customer service such as Zoleka Mkhize. Cheap materials that break and they don't bother to fix. I have been logging calls regarding their defunct mechanism, then they just close the call without trying to make any contact, I reopen it again, still has not been attended to then I am told they have not attended to it because there are no picture!! like really? I have been appending pics but the call gets closed without being attended to, ***. If I could I would want my money back and buy somewhere else where there is quality and they understand customer service