mS
melissa S
1 reviews | Active since Feb 2015
30 Mar 2016, 06:58
Dissapointment
Rochester confirmed delivery date and never ahowed up. Eventually i had to phone them. As its the long weekend i had to wait additional 4 days. Eventually they deliver but incorrectly .
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Replies (1)
Rochester Home Decor's replyOfficial
30 Mar 2016, 07:17Hello melissastewart44,
Thank you for bringing this complaint to our attention.
We apologise for the inconvenience caused by the delay of your delivery.
We assure you that the matter will be addressed with the parties involved.
The correct item has been allocated and scheduled to be delivered today.
Kind regards
Rochester management
Thank you for bringing this complaint to our attention.
We apologise for the inconvenience caused by the delay of your delivery.
We assure you that the matter will be addressed with the parties involved.
The correct item has been allocated and scheduled to be delivered today.
Kind regards
Rochester management
Rochester Home Decor's reply30 Mar 2016, 07:17
Official
Hello melissastewart44,
Thank you for bringing this complaint to our attention.
We apologise for the inconvenience caused by the delay of your delivery.
We assure you that the matter will be addressed with the parties involved.
The correct item has been allocated and scheduled to be delivered today.
Kind regards
Rochester management
Thank you for bringing this complaint to our attention.
We apologise for the inconvenience caused by the delay of your delivery.
We assure you that the matter will be addressed with the parties involved.
The correct item has been allocated and scheduled to be delivered today.
Kind regards
Rochester management