DISGUSTING SERVICE

I BOUGHT COUCHES FROM ROCHESTER FOURWAYS CROSSING AND WHEN THE COUCHES WERE DELIVERED THEY DID NOT FIT MY SPACE SO I DIDNT ACCEPT THE GOODS TOLD THE DRIVER TO TAKE THE GOODS BACK WITH HIM HE RUDELY REFUSED EVEN USING SWEARING AT ME HE THEN LET HIM SELF OUT, THE BIGGEST ISSUE IS THAT SABELO THE SALES AGENT WHO ASSISTED SAID THE EXCHANGE WOULD BE DONE IN 7 WORKING DAYS AND ITS BEEN MORE THAN TWO WEEKS, IM VERY DISSAPOINTED WITH SABELO BECAUSE HE **** HE DOESNT KEEP ME UPDATED IN REGARDS TO THE EXCHANGE HE DOESNT EVEN TAKE MY CALLS ANYMORE IM DISSAPOINTED AT THE POOR CUSTOMER SERVICE AND LACK OF URGENCY I DONT RECCOMEND ANY ONE SHOP AT ROCHESTER FOURWAYS IT IS JUST LOCATED IN A VERY POSH AREA BUT THE SERVICE IS WAY BELOW PAR, I NEED THE EXCHANGE DONE BEFORE 20 JULY 2024 BECAUSE I HAVE AN EVENT