KM
Kenneth M

1 reviews | Active since Jan 2016

29 Jan 2016, 08:21

Delayed refund.

I deposited a coffee table on the 16-January-2016, and then on the 19-January-2016 I cancelled my order. Till this day 29-January-2016 i have not yet received my refund, the sad part is that the store is quiet they do not even give me any updates on what is going on, and every time i call the store the store manager promises to call me back but that never happens.

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply30 Jan 2016, 09:36
Official
Hello Slakie24,

Thank you for bringing your complaint to our attention.

Refund was processed yesterday, depending on your financial service provider it will reflect within 24 hours.

Kind regards
Rochester management