Defective goods and *****ulent insurance.

Defective goods , sales team do not know products they sell. You will have to beg and chase them for any service. ROCHESTER wonderpark delivered a broken couch for me, when I reported the Matter they are charging me R4000 even though they delivered the couch broken and they made me paying for insurance since I bought on credit. It's over 2 months they took in my couch till today I'm still waiting for my couch. The sales lady called Zanele drags her feet to help any customer queries.