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We bought a plasma set in November 2014, we were told that the set will be delivered to us at the latest end of December. We were then advised that it would be mid January, however thereafter they advised that it will only be mid February. We then advised them that we want to cancel the order due to non-service. I filled in the cancellation form where I also indicated to Mike that I will not pay a cancellation fee, due to them not complying with the contract. The money was paid into my account, with a deduction of 15% of the purchased price. Worst of all our money was lying with them for 2 months and then they deduct a cancellation fee.