1 reviews | Active since Jun 2016
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<p>on 29 December 2016, I bought a coffee table. After I had collected it, I realised that it was damaged and I returned it the same day. To date I have not received a replacement nor a refund. I've been to the shop many times I've even lost count. Everytime I go to shop to get progress on the matter I get promised that a replacement coffee table has been ordered. Later on after being tired of being played for a fool that paid cash for something that I'm not in possession of I decided to cancel the purchase. To date nothing has happened and the shops bank account is smiling with my money R4995, while I don't have the said coffee table.</p> <p>Please help me get my money back. I'm sure that this is not in line with the consumer protection Act.</p>
Thank you for bringing your complaint to our attention.
We are escalating the matter to the regional manager for the Nelspruit showroom for urgent assistance. He will contact you with resolution shortly.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
We are escalating the matter to the regional manager for the Nelspruit showroom for urgent assistance. He will contact you with resolution shortly.
We apologise for the inconvenience caused.
Kind regards
Rochester management
