DAMAGED TV BY DELIVERY GUY AFTER BUYING A BED IN ROCHESTER WONDERPARK

Since I launch a complaint on 19 November 2019 and the following was the response: Rochester complaint *** has been assigned to the relevant team to action. (Customer Care) I even called the Sales person who escalated my complaint to her Manager. A week after the Store Manager called me to get clarity and asked me few questions regarding the complaint. She further informed me that my complaint will be escalated to the Regional Manager. Since then I have never heard anything from Rochester. I am a young adult who lives alone in a flat and the TV was my friend to conquer boredom. I cannot allow Rochester to change my lifestyle to be of that girl who gallivants all over. That TV is my life, brother, sister and ***** during these times when people have turned into immoral behaviour by ****ing us and children. Watching TV makes me safe. I need my TV replaced within 7 (seven) form today.