CUSTOMER COMPLAIN #***

Hello Peter.

It’s been two weeks now with a complaint and I was promised for an exchange. Been contacted by a multiple people as if the matter was being attended to, I’ve been sending emails, WhatsApp chats including photos and videos but still nothing.

I’m honestly not happy with your service, Rochester have failed to assist me on their faulty item. I’ve been patient enough now and I no longer wish for an exchange, I would like to be refunded. Regards Anele