Customer care

We ordered a extra lenth king size bed on 12 January. We were promised 3 weeks delivery. We waited for 2 months a bed was finally delivered but it was a normal king size bed. <br> <br> We were then told that the warehouse made a mistake the bed is at the warehouse and it will be shipped to us just to receive a call later the day to explain that no extra lenght bed and matress were made as per our special order but if we are willing to keep the bed the area manager apparently agreed to give us a shopping voucher<br> <br> No one took ownership. Branch blammed the manufacturer and the manufacturer blamed the branch, Still no bed and no refund.