Client service

<p>I am really not happy with Rochester park view service. I bought combo lounge suite last year October. 6 months after purchase date the 3 seat starting making funny sound so i went to the branch to report the problem, i was told that i will be contacted after they call the supply and when you call me they told me they are processing my request. One half month passed no feedback, so i call them again to report the problem. They said they will email me a form that i need to fill that will three weeks back still I have not received the form or repair services. No enjoy.</p>