CHEAP QUALITY PRODUCTS

Ottis I refer to our telephonic conversation of this morning. Once again I am not happy with the repairs on the chairs. Some of the marks I originally pointed out have been ignored and sent back in same condition. The ANGELO chairs have been standing for 2 months at ur warehouse. They came back dirty and further damage to the cushion part. They obviously had them stacked up with no care and have now damaged the pillow part. They patched up on chair and now the colour of the material is different to the original. It is now a patched up mess. The cotton of the stitching is coming undone on one of the chairs. They didn't even have the decency to wipe down the chairs after storing them for 2 months. ROCHESTER is wasting both mine and ur drivers time but transporting these chairs up and down. I have had to sit on the floor for two months waiting for my chairs and then they arrive in this state. Who did the final inspection on these chairs before releasing them? Please send me the quality inspection report. Your quality furniture, material and service is shocking and I am fed up with these discussions. My solution is please refund me my money or deliver a brand new lounge suite or if this is not going to happen I am going to go to the Consumer Protector and social media so the public can be informed of Rochesters bad quality.