CANCELLED STANDARD ORDER AT ROCHESTER COST ME 30%

I have just been made redundant and this order with Rochester was in process. I asked them if I could cancel the order because I would not be able to honor it anymore without an income. When I ordered the lounge suite there were no stock available at all. All the sets on the floor were display sets only and I could not buy one of them - I had to order and wait 6 - 8 weeks. This was a standard suite, nothing was customized on the suite and from the beginning I have asked for a black leather suite. In no ways was I informed that if I order the suite it will be a customized order and a penalty will be app**** if cancelled. Now that I want to cancel the order because of circumstances beyond my control they want to charge me a 30% fee which amounts to R7000+. Nothing on this set was customized or changed for my needs. I just ordered a black leather instead of brown leather. I think this is ****************.<br> I have explained the situation to them and sent them the relevant documentation to prove my situation. <br> Please advise a fair way forward.