Breach of Contract & Atrocious Delivery

On the 25th November 2017 at 09h26, I purchased a dining room table and six chairs from Rochester. I also procured one additional dining chair to be used elsewhere in the house. I was promised delivery on Tuesday, the 28th November 2017. It is now the 8th of December, 13 days later, and after many empty promises, lies and a totally unorganized Supply Chain, I still have only received my dining room table and two chairs. The customer service from Rochester is terrible. I have threatened to take legal action and demanded a full refund for the cash payment made ... but Rochester employees just delight in being rude and ignoring one. When I phoned Customer Care and tried to escalate this ... the lady promptly threw the phone down in my ear. When I asked for Branch / Regional Manager details to escalate this issue ... I was told they (Rochester) are not allowed to give out email or any other contact details. I have informed the sales person, who is also an experienced promiser... that I shall never again spend one cent with Rochester. I was wanting to buy a number of other furniture items from them (Rochester) ... but would rather sit on a cold concrete floor than having to subject myself to the abuse, absolute disrespect and uncaring & unprofessional attitude from Rochester, its employees and transporters. Never have I experienced such terrible service that one has to beg for delivery of something you've bought! Rochester - you will NEVER see me again!!!!