Bed base-inferior quality

Good day<br> <br> I hereby would like to notify you that I was not happy with the condition in which I received the Amy bed base.<br> <br> On the 11th of April 2015, your offices delivered a king size bed base, matrass and head board which I purchased from Rochester East Rand Mall (Boksburg Branch) and the sales person' who assisted me with this transaction was Lunga. I complained on the same day to the delivery guys about the condition in which the bed base was in and also noticed that they did not include a mattress cover which should have also been delivered.<br> <br> I communicated my concerns with Mr. Lunga from the branch and he said he would send the factory people to my house to investigate the enferiority and also to deliver the bed cover. They came on the 07th of May 2015, this is the day I instructed them to take back the bed base and bring me back one with representable quality. They left with it and have not heard anything from your offices.<br> <br> I am disappointed in the goods which you delivered, and am sure is not part of your competitive strategy. <br> <br> I would like your urgent attention, explaining when I will receive better quality bed base and mistress cover