TR
Tshepo R

1 reviews | Active since Nov 2011

14 Jun 2017, 13:51

Bad Service - Manager

<p>hi, today I called centurion mall to follow up on my order/payment and had a chat with an unpleasant store manager(Marshal - Centurion Mall Store). At 1st I was looking for help from the sales person who helped me over the weekend and was told that he is not in the store, one would think that with the absent of that sales person there should be someone to carry on from the absentee but rather I had to ask if Marshal the person who answered the call if they can assist. At 1st he was not welling to help till I insisted that he helps because I couldn't wait, he was very dismissive and very rude. At some point he accused me of insulting him when I complained about lack of service from him.</p> <p>This is totally unacceptable behavior from a store manager and wish that something can be done about this unacceptable behavior, I would also recommend serious training for him as he appeared not to not much about the products he sells.</p>

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