Bad service , good still not received , no contact made either

<p>I bought a Lounge set at the Rochester Store in Fourway on the 08/04/2017, from Letti, I was promised delivery on the 12/04/2017, however the goods did not arrive. I contacted the store the following day only to find out that the good will not be delivered on that day either, however i had already sold my old lounge set and i had no place to sit, i again contacted the store, after about 15 calls later was told that the store will deliver the "USED" demo that was on the floor temporarily until my furniture was delivered , i had no choice but to accept the offer as i was expecting guests for the long weekend, on 18/04 /2017 the furniture arrived however it was the incorrect colour and style, I was told that Rochester now belonged to the JD GROUP, and "things are different there", i contacted the branch manager yet again (Nishaan) who advised that it will be sorted out today the 19/04/2017, i have had no call from the store as yet. I have never experienced this kind of service before, it is simply unbelievable and unacceptable, </p> <p> </p>