Bad service

<p>I ordered a tv and made the payment on the 25th of October. I specifically asked the selas person to have it by Saturday. Since then there was no communication up until Friday when he told me that the 1 left for the one I initially wanted was broken. Asked fort second choice instead. I was told I need to go and do paperwork before they can preocess it. But he promised to get back to me of which he never did. I went there to find out what's going on he told me to do the paperwork. After paper work I was told the main branch is closed he will do it first thing Saturday only to be told I can't get the tv stand. </p> <p> </p> <p>I requested to to be refunded back my money so I can go and look in other furniture shops. To my surprise I was told that I can only receive the money after 7 working days. That's there process/procedure. Now I can't get tv stand up until 7 days. I think that's unfair. </p>