TP
Thembi P

1 reviews | Active since May 2016

21 May 2016, 07:30

Bad service

<p>My name is Thembi</p> <p>I am tired of being treated like a tennis ball by Rochester house and decor. They took my couches 4 weeks ago and each and every time when I call to find out when they will return them I get different stories. I was assured last week I will have my couch back. I called Rochester centurion this morning to ask when I will be getting them, a lady wanted to know who gave me that information cause it's not on their system.</p> <p>I regret dealing with them and will never buy anything from them. I will also make my friends and family about their bad service. </p>

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply21 May 2016, 07:58
Official

Thank you for bringing your complaint to our attention.

Your goods have returned from the supplier, and the customer service agent will be in contact with you shortly to make delivery arrangements.

We apologise for the inconvenience caused.

Kind regards

Rochester management