Bad customer service

If you want stress do online shopping you will suffer today I was suppose to get my order but since I asked them in July and 2 weeks ago to amend and check if the address it's present nothing like that happened this morning courier service contacted me to confirm the address but I told him no it's not Rochester still had the audicity to make delivery knowing exactly it won't happen because they never bothered to amend the address worse I was not even going to get my full order but it was paid fully on 25 of October 2024 when I do follow up customer service is very bad