VN
Veleleni N
1 reviews | Active since Apr 2015
01 Apr 2015, 16:24
Bad customer service
Goods day.<br> I ordered a dinning room suite at Rochester Strubensvalley beginning February 04/02/2015<br> I chose the product from a catalog
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Rochester Home Decor's replyOfficial
02 Apr 2015, 08:40Hello ndzanga,
The supplier has confirmed that a new top is being made and the offer for you to use the wrong table has been made so that you are not without something during the Easter holiday. The commitment was made by the supplier that they will directly exchange the wrong piece and will contact you next week to make the necessary arrangements.
We apologise for the inconvenience and assure you that your order does take priority with us.
Have a wonderful weekend
Rochester management
The supplier has confirmed that a new top is being made and the offer for you to use the wrong table has been made so that you are not without something during the Easter holiday. The commitment was made by the supplier that they will directly exchange the wrong piece and will contact you next week to make the necessary arrangements.
We apologise for the inconvenience and assure you that your order does take priority with us.
Have a wonderful weekend
Rochester management
Rochester Home Decor's reply02 Apr 2015, 08:40
Official
Hello ndzanga,
The supplier has confirmed that a new top is being made and the offer for you to use the wrong table has been made so that you are not without something during the Easter holiday. The commitment was made by the supplier that they will directly exchange the wrong piece and will contact you next week to make the necessary arrangements.
We apologise for the inconvenience and assure you that your order does take priority with us.
Have a wonderful weekend
Rochester management
The supplier has confirmed that a new top is being made and the offer for you to use the wrong table has been made so that you are not without something during the Easter holiday. The commitment was made by the supplier that they will directly exchange the wrong piece and will contact you next week to make the necessary arrangements.
We apologise for the inconvenience and assure you that your order does take priority with us.
Have a wonderful weekend
Rochester management