Bad bad service

<p>Bought a lounge suite on 5 March 2017 and paid a massive deposit. I was told it would take 2 weeks for delivery and they would contact me to pay the balance once the warehouse is ready to deliver. I had to contact them after the two weeks and was promised delivery will take place between 28 March and 1 April. I phoned again and was informed to pay the balance as delivery would be done in 2 days time. What a shocker, no delivery. Now they have the full amount which was paid on 3 April. In all this time nobody from Rochester has contacted me. Again I followed up. This time I was informed there is problems at the warehouse and the furniture will be delivered on the 14th. I informed them that they should not make promises they cannot deliver on as that day is good Friday. Today, 19 April 2017 I have not received any goods nor did I receive any feedback from Rochester with an explanation of why no delivery has been made and when can I expect delivery. I will never do any business with them again nor recommend them to my friends. If you want to cancel the sale transaction you have to go in to the store to cancel. I am not sure if I will get my money back but will try. DISGUSTED!!!!</p>