AL
Antonett L
1 reviews | Active since Oct 2014
15 Mar 2016, 09:49
Bad Bad Bad Service
I complaned many times of the cracked sofa legs someone from head office called me on Friday telling me they will exchange the legs on Monday its Tuesday today and I havent received a call from no one I stayed home yesterday from work so they can exchange the legs. I am really getting angry with the bad service.
Helpful (0)
Replies (1)0
Replies (1)
Rochester Home Decor's replyOfficial
15 Mar 2016, 10:34Hello Antonett 25,
Thank you for bringing your complaint to our attention.
As per telephonic discussion with the service agent for the Wonderpark showroom we did attempt reaching you yesterday to reschedule. We will reschedule the service according to your requirements.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
As per telephonic discussion with the service agent for the Wonderpark showroom we did attempt reaching you yesterday to reschedule. We will reschedule the service according to your requirements.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Rochester Home Decor's reply15 Mar 2016, 10:34
Official
Hello Antonett 25,
Thank you for bringing your complaint to our attention.
As per telephonic discussion with the service agent for the Wonderpark showroom we did attempt reaching you yesterday to reschedule. We will reschedule the service according to your requirements.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
As per telephonic discussion with the service agent for the Wonderpark showroom we did attempt reaching you yesterday to reschedule. We will reschedule the service according to your requirements.
We apologise for the inconvenience caused.
Kind regards
Rochester management