Bad Attitude from Online Store Consultant & Poor Service

I recently completed a finance purchase of the Lastrada Leather suite from the Online store. Zeei Mahlakahlaka was my allocated consultant. He send me documents on Monday 04/09/17 to complete and also requested that I do a deposit of R1500 which I did on Monday and send of the proof of payment to him. Eversince 05/09/17, I have been requesting when my suite will be delivered and his respons is that the funds have not cleared yet. A usual eft from Nedbank to FNB takes a day to clear and Zee's response daily is that it has not cleared and he is waiting for the bank statements.

I sent him an email today saying that if there is no confirmed clearance by COB today then I would like the contract to be cancelled. He calls me back with a bad attitude and says that he does not appreciate my tone, and when I tried explaining myself, he did not give me a chance as a consumer to speak, I did tell him that this is no way for him to speak to a consumer, please allocate someone else to handle my deal as I do not want to speak to him again.