Bad attitude and inconsistent billing

A couch and chair were purchased at Rochester on 19 October 2015. The goods were delivered at my place on Tuesday on 20 October 2015 at a delivery cost of R295. I immediately called the sales person on Wednesday informing him of my intention change the order. I manage to visit the shop on Friday 23 October 2015 to sign the cancellation forms. Rochester completed a revised quote with a delivery cost of R295 which I signed for and accepted.<br> On Monday 26 October 2015 I was email a new order form with the increased delivery cost of R495.00. When I ask the sales person Tebogo and I was informed that the store manager said he has used the incorrect fee. I was reluctant to sign the revised quotation and I even stated so on the email. The furniture was not delivered on Tuesday. Today Wednesday, I am informed that of the R1000.00 charge for the delivered furniture at my house. I am not a happy customer and completely outraged by this treatment from Rochester. <br> When I enquired I am told of terms and conditions which were never made available to me. <br> <br>