YS
Yasmin S

1 reviews | Active since Jan 2020

19 Sept 2024, 14:35

Avoid!

********** service! Bought a couch and got told delivery would happen in 3 to 4 days. On the 3rd day I got told the delivery guys damaged the couch and they would bring another one that afternoon. After calling and calling no couch came. I then followed up the next morning, and was bluntly told that they dont know when this delivery will take place, because they have just opened. The entire day I was then phoning after them. Promises of returning my calls never happened. Only to get told that it is now schedule for the next week. They cause inconvenience and have the nerve to move the delivery later. All head office could do was lay a formal complaint, not try to escalate delivery or anything for that matter. I will never shop there again, and I dont recommend this store to anyone either. Save yourself the trouble and make your way to a furniture outlet that puts their customers first!

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