Augusta G658 Coffee Table (Sales Order: 383398)

Item to the value of R6,495.00 purchased 15/06/05 and delivered 15/06/24. Item returned due to poor quality of finish 15/07/06. Local branch assured me that a replacement would be delivered ASAP. After an approx. 10 week wait I visited the showroom to express my displeasure and was told I would have to wait another month due to import supply problems??? A week later I received another item which was of worse quality than the original and after pointing out the defects to the delivery staff instructed them to remove it. On 15/10/05 I received a 3rd replacement which I once more refused to take delivery of due to it's poor quality. On 15/10/09 I visited the showroom and told the Manager that due to Rochesters' apparent inability to supply a product of acceptable quality I wished to cancel the transaction. He assured me that he would phone me on 15/10/10 to obtain my banking details but never did. Yes Rochester, it's not just furniture...it's ****