1 reviews | Active since Mar 2017

25 Mar 2017, 16:06

2 months and still waiting

<p>I bought a bed ( base and mattress) and headboard from you guys on the 4th of Feb 2017. After waiting 3 weeks for delivery they delivered a double base and queen mattress. (. Both meant to be queen)</p> <p> </p> <p>after visiting your stor store on Tuesday the 21st march I was told delivery was only scheduled mid April.</p> <p> </p> <p>not only was I promised delivery on the 17th march.</p> <p> </p> <p>because of you guys I have not had a good nights rest as I have to concentrate on not rolling off the edge due to the smaller base. My brand new mattress is already wrecked and battling terribly with backache.</p> <p> </p> <p>so I spend 10000 for a worse bed that I should've just kept.</p> <p> </p> <p>please can someone contact me to resolve this matter or pick up your ******* furniture and give me my money bac****!!!!!!</p>

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Replies (1)
Rochester Home Decor
Rochester Home Decor's reply11 Apr 2017, 13:57
Official

Thank you for bringing this to our attention.

We understand that your complaint has been resolved.

We apologise for any inconvenience caused.

Kind Regards

Rochester Management