mC
michael C
1 reviews | Active since Jan 2017
05 Sept 2019, 15:53
'We don't give a **** about our diabetic customers...always moaning or complaining about something.....'
Roche used to make excellent diabetes diagnostic products. This all started changing a few years ago. Now their products don't work, are not user friendly and you can't record your results on your phone because none of their apps are compatible with Huawei phones. A lady by the name of Corine Verwey called me to tell me this today. After a thoroughly unpleasant phone calI, where she seemed to be blaming me for her product not working, I decided that Roche was no longer the company for me to be involved with so I picked up a different glucometer from my doctor today. A sad decline for a once great company......
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michael C's updateReviewer Update
06 Sept 2019, 11:31Called again this morning as Roche sent me an email asking for details of my Huawei phone so that they could sort out the issue with the Mysugr app. I was discussing this issue with Eunice Molapo...who hung up the phone in the middle of the conversation! What I have come to expect from (according to rumours) a company on the verge of bankruptcy....
mC
michael C's update06 Sept 2019, 11:31
Reviewer Update
Called again this morning as Roche sent me an email asking for details of my Huawei phone so that they could sort out the issue with the Mysugr app. I was discussing this issue with Eunice Molapo...who hung up the phone in the middle of the conversation! What I have come to expect from (according to rumours) a company on the verge of bankruptcy....
