EXCEPTIONAL SERVICE

Roche Diagnostics couriered me a chip for a medical device that could not operate due to its age. They were under no obligation as this unit is quite old. Upon making enquieries, Eunice immediately undertook to courier the chip to me free of charge, and I received it two days later. In the age of corporate greed, I would like to thank and commend Roche Diagnostics for their wonderful customer service, and Eunice for her friendly and professional manner in handling the company's customers.