1 reviews | Active since Aug 2019
ROBERTSON WINERY IS A DISASTER
I am so disappointed as I have been a Robertson winery client for years, yesterday I bought the smooth dry red South Africa boxed wine in Dernfen Fourways at PnP and the box says it was filled in March 2021 and gosh was I not shocked. It was like I am drinking water that has red coloring added, red wine never ever looks like cool aid in color but what I saw yesterday was just unbelievable, I have never seen not tasted such disgusting wine in my entire life, I always recommended this brand to friends and family and all the time I have gatherings I would get it for friends and family but I am a point where I am spreading the word to everyone and sending out pictures I took to all my family and friends to ensure that they never buy anything from Robertson in general. As a wine ***** and collector never again I will invest in this brand ever again.
Thank you for taking the time to bring this matter under our attention and please accept our sincere apology for the inconvenience.
I would like to investigate the complaint for you, please forward the following information to my email address (***):
- The batch number printed in the white box, for example L-BIB4512, filled on 12/2/2021.
- Your physical address for a replacement (work address always better for the courier)
- Two contact numbers (if possible)
Thank you for taking the time to bring this matter under our attention and please accept our sincere apology for the inconvenience.
I would like to investigate the complaint for you, please forward the following information to my email address (***):
- The batch number printed in the white box, for example L-BIB4512, filled on 12/2/2021.
- Your physical address for a replacement (work address always better for the courier)
- Two contact numbers (if possible)
This is our first try with answering customers via Hellopeter. When I typed the email address it showed the correct email. I will try to find our why it showed as *** on the reply.
We usually receive our customer feedback via our website. Please forward info as above to me so long.
This is our first try with answering customers via Hellopeter. When I typed the email address it showed the correct email. I will try to find our why it showed as *** on the reply.
We usually receive our customer feedback via our website. Please forward info as above to me so long.
The HP consultant came back to me, all private information will be shown as *** due to their privacy policy. Please try to contact me via our website, or I will try to type my email in incorrect format : annemie at robertsonwinery coza.....hope it works
The HP consultant came back to me, all private information will be shown as *** due to their privacy policy. Please try to contact me via our website, or I will try to type my email in incorrect format : annemie at robertsonwinery coza.....hope it works