No Response or Refund as Promised

In June 2016 we purchased goods from www.robert-thomson.com. Paymant was made via PayFast and cleared our accounts.

Goods were never shipped and on following up we were informed that Robert Thomson had not recieved payment from PayFast regardless of my accont having been debited.

After numerous enaggements with the company, we managed to get hold of Mr Robert Tompson. We provided proof of payment to Mr Robert Thomson directly who on the 9 October 2017 agreed to refund the payment directly into our bank account. To date this has not been facilitated.

Again after following up on numerous occasions with Mr Robert Thomson, he is not responding to our communications and has clearly cut off any further engagement with us.

I strongly suggest that anyone wishing to make use of his online service does so with extreme caution and understanding of the companyies lack of willingness to support after sales matters.

I still persue this matter and will remove this once the matter is settled.